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FAQs

We deliver to many areas of the SFV and Los Angeles but if you aren’t sure please check our delivery map or call us for more info.

Yes, as long as you are at least 21 years old and it is some form of government issued ID.

There is no charge, you just have to order a minimum of $50 in product.

 

Usually around 30 minutes depending on traffic. You’ll also be sent a text that will let you track your delivery when your driver is en route to you!

Yes, every product is tested to compliance with California law. Every product is tested for pesticides, mold, contaminants, pollutants and heavy metals. All of our test results can be found in the info of each product on the site as well as on the label of every product you receive.

We try to be as discreet as possible for our customers, our delivery vehicles do not have any insignia and your order will be delivered in a plain paper bag. Also, if anyone that works for your building asks, we say it’s a food delivery.

We accept customers below 21 if they have a valid California doctors recommendation. If you need a doctors recommendation you can get one easily here. We are not the doctors we just help our customers with the link because they are the cheapest and easiest. Be sure to use coupon code EXTRASPECIAL in checkout to save $5.

 

https://weed25.com/

 

Yes, we take cards.  We use card present terminals while at your door. This way we never even have your information in our system in any way so there is no worry of exposure to fraud. Please select credit at checkout so the driver knows to bring the terminal. Charges will appear as “Lifted” on your statement.

Great news! Everyone that has ordered before we were recreational is now a first timer! Which means you’ll be able to use our first timer coupon code!

We generally stop taking orders at 7:45pm but we are glad to schedule your delivery for whenever is convenient for you during business hours. *Pandemic schedule 10am-8pm*

Yes, we may need an updated picture in some instances but if you’ve ordered before we will still remember you and your user name should still be the same. If there are any problems, please click our livechat button.

 

We will exchange damaged or defective cannabis products or cannabis-related accessories for up to five (5) days after purchase.  To be eligible for an exchange, any damaged or defective cannabis products or cannabis-related accessories must be accompanied by the original receipt.  All non-damaged cannabis product or cannabis-related accessories sales are final. All exchanges shall be at the discretion of Extra Special Delivery. Refunds are not permitted.

We are strictly delivery ONLY.

We will if you give specific directions when you place your order. Be sure to mention any entry codes at checkout.

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